Membership FAQs

1. How long will my membership last?
2. How will I know when my membership expires?
3. How do I access membership features?
4. What is included in my membership?
5. Is membership transferrable?
6. How do I access LionCasts?
7. What discounts do members receive?
8. How do I know if I am logged in?
9. How do I submit a question to the Finder Service?
10. What kind of questions may I ask the Finder Service?
11. Are there questions I cannot submit to the Finder Service?
12. Can someone else from my organization submit a Finder question?
13. How do I renew my membership?
14. Can I purchase membership for my staff?
15. How do I activate my membership?

In general, membership lasts for one year. The one-year period begins at the date of purchase of a membership, the date of purchase of a qualifying online program, or the last day of a public workshop. To stay current on regulatory changes, an additional year or two of membership may be purchased online.

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Your membership expiration date is always visible in the Member Lounge: http://www.lion.com/member.

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All membership features are available from one convenient location: the Member Lounge. You must log in to access member-only areas of the web site. To log in, go to http://www.lion.com/member and enter your user name and password.

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• Regulatory support through the Finder Service, designed to help you locate regulatory information
• Access to extensive online resource libraries on environmental, health and safety, and transportation topics
• Discounts on Lion's nationally-recognized publications, select online courses and web seminars, and membership renewal
• Downloadable updates to Lion's user-friendly hazardous materials transportation or hazardous waste management regulations
• Exclusive member-only links provided through NewsInfo Links, including agency interpretations and key Federal Register releases (EPA, DOT, OSHA, other EHS-related agencies)
• Late-breaking news and regulatory changes delivered to your inbox through NewsInfo Links Special Bulletins
• Access to new LionCasts, narrated regulatory summaries on major regulatory news to help you prepare your site and operations

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No. Lion Membership is an individual personal license for access to Lion Technology Inc Membership features. These privileges are limited to the specific person holding the membership.

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From the Member Lounge, simply click the "LionCasts" button in the Member Lounge. You will also find a link in the navigation window on the left of the web site under "Members."

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Members receive discounts for all Lion books and regulations purchased from our online bookstore as well as special pricing for our online training programs. You must be logged in to the web site as a member in order to activate the member pricing discounts.

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If you are logged in to the Lion web site as a member, you will see a welcome greeting on the top of every page. If you do not see this message, go to the login page from the navigation bar and enter your user name and password in the Member Login fields.

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You will find a question submission field in the Member Lounge. Simply complete the fields with your name, e-mail address, and question, and then hit the "Submit" button. Average response time is two business days.

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Typically, Finder questions fall into one of three categories:

Applicability/Structure - Example: "If a loading dock person assists the truck driver in removing drums of hazardous materials, is the loading dock worker subject to any DOT rules?"

Basic requirements of a particular rule - Example: "I understand that EPA has deferred regulation of mixed waste to the Nuclear Regulatory Commission. However, are there any EPA reporting or recordkeeping requirements for the mixed waste?"

Finding information - Examples: "Where are the requirements for hazardous waste training in the Federal and Texas regulations?" or "Where can I find a copy of EPA's Multi-Sector General Permit under the Clean Water Act stormwater permitting program?"

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The Finder Service is intended to assist you in answering general questions regarding environmental, health and safety, and transportation regulations. The Finder Service is not able to provide detailed regulatory consulting in applying the regulations to your specific operations and materials.

If you do have need for specific consultation, Lion does pay-for-service contract services. For more information, please refer to our Hotline Service or contact sales@lion.com to discuss your specific consulting needs.

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No. The Finder Service is only available to individuals with a valid membership.

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If you need to renew your membership, you can renew online or call 888-546-6511. To receive the reduced renewal rate, please renew prior to your membership expiration date found on the top of the Member Lounge page. See below for renewal and new membership rates.

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Yes. Membership may be purchased for up to five individuals. To sign up, call 888-546-6511.

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Go to www.lion.com/activate. At the top of the page, enter your student PIN (found on your course completion certificate) OR the e-mail address you provided to Lion when you signed up for your training. After you submit your PIN or e-mail address, we will e-mail your login information.

If you cannot locate your student PIN, fill out your information in the form on the bottom of the page and we will e-mail your login information.

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