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Hotline Service

The Hotline Service lets you leverage Lion's regulatory expertise in the fields of hazardous materials, environmental compliance, and workplace safety.  Submit regulatory questions and receive reliable, peer-reviewed answers, guidance, and support. 

Hotline users get priority access to Lion instructors, research staff, and subject matter experts via e-mail for a full year.

Submit your question(s) by e-mail and receive a formal, researched, and peer-reviewed response from Lion instructors and subject matter experts. All inquiries are answered during normal business hours, Monday–Friday, 8:30 AM to 5:00 PM ET.

How it works:

  • Once you set up a Hotline account, you e-mail questions to a dedicated inbox.
  • We assign your question(s) to the expert or experts best suited to answer it.
  • Lion creates and peer-reviews a complete response that satisfies your inquiry

What kind of questions will the Hotline Service answer?

The Hotline Service provides detailed technical support and research to answer complex regulatory compliance questions. Through Hotline, Lion instructors, researchers, and subject matter experts will help you apply environmental, hazmat, and safety regulations to site-specific scenarios.

While every facility is unique, common questions from current Hotline clients cover topics like:

  • If and how a specific substance is regulated by DOT, IATA, IMDG, EPA, or OSHA standards
  • Applicable regulatory exclusions or exceptions for a given scenario
  • Guidance to ship a new or unknown hazardous material
  • Help to select appropriate packaging for hazardous materials shipments
  • Review of agency interpretations and simple regulatory petitions

I just need to find a specific regulation. Can Lion help?

The Hotline Service answers complex, site-specific questions and concerns. For general questions about where to find specific regulations, check out the Finder Service included with every Lion EH&S course.

How do I setup a Hotline account?

To get started with Hotline, complete the sign up form. Provide some basic information about yourself, add other authorized users (if applicable), submit payment information and boom–you're set.

How much does a Hotline account cost?

$2,000 activates your account for one year and reserves up to 10 hours of research and production time. Additional hours, if needed, are billed at $225 per hour, figured to the nearest 1/10 of an hour (i.e., $22.50 per 6 minutes).

Research and production time beyond 10 hours will be carried out with your approval only, based on our estimate of time necessary to provide an adequate answer.

Am I the only one who can use my Hotline account?

When you start a Hotline account, you can select up to 5 authorized users who can submit questions.

To start a Hotline Account:

  • Complete the Account Sign Up Form
  • Print or download the form and sign it
  • Submit the form by mail or e-mail

Or call 888-546-6511 to speak with a representative today.

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Lion - Quotes

Lion courses always set the bar for content, reference, and practical application. Membership and access to the experts is an added bonus.

John Brown, CSP

Director of Safety & Env Affairs

I have been to other training companies, but Lion’s material is much better and easier to understand.

Mark Abell

Regional Manager

I can take what I learned in this workshop and apply it to everyday work and relate it to my activities.

Shane Hersh

Materials Handler

The instructor made the class very enjoyable and catered to the needs of our group.

Sarah Baker

Planner

The instructor was very patient and engaging - willing to answer and help explain subject matter.

Misty Filipp

Material Control Superintendent

Lion is easily and consistently the best option for compliance training. I've learned new information from every instructor I've had.

Rachel Mathis

EHS Specialist

Attending Lion Technology classes should be mandatory for every facility that ships or stores hazmat.

Genell Drake

Outbound Lead

The instructor does a great job at presenting material in an approachable way. I have been able to save my company about $30,000 in the last year with what I have learned from Lion!

Curtis Ahonen

EHS&S Manager

I think LION does an excellent job of any training they do. Materials provided are very useful to my day-to-day work activities.

Pamela Embody

EHS Specialist

The workshop covered a lot of information without being too overwhelming. Lion is much better, more comprehensive than other training providers.

George Alva

Manufacturing Manager

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