Hotline Service

The Hotline Service provides detailed technical support and research to answer complex regulatory compliance questions. Through Hotline, Lion instructors, researchers, and subject matter experts will help you apply environmental, hazmat, and safety regulations to site-specific scenarios.

Common questions from current Hotline clients cover topics like:

• If and how a specific substance is regulated by DOT, IATA, IMDG, EPA, or OSHA standards.
• Applicable regulatory exclusions or exceptions for a given scenario.
• Guidance to ship a new or unknown hazardous material.
• Help to select appropriate packaging for hazardous materials shipments.
• Review of agency interpretations and simple regulatory petitions.

The Hotline Service answers complex, site-specific questions and concerns. For general questions about where to find specific regulations, check out the Finder Service included with every Lion EH&S course.

To get started with Hotline, complete the sign up form. Provide some basic information about yourself, add other authorized users (if applicable), submit payment information and boom–you're set.

$2,000 activates your account for one year and reserves up to 10 hours of research and production time. Additional hours, if needed, are billed at $225 per hour, figured to the nearest 1/10 of an hour (i.e., $22.50 per 6 minutes).

Research and production time beyond 10 hours will be carried out with your approval only, based on our estimate of time necessary to provide an adequate answer.

When you start a Hotline account, you can select up to 5 authorized users who can submit questions.