Support
Public Workshop FAQ
How do I register for a workshop?
Online:
Our online course catalog is the fastest and easiest form of registration. Register several people at once and take advantage of team discounts.
Phone:
Call (888) 546-6511, Monday through Friday, 8:30 a.m. to 5:00 p.m. ET, and a member of our registration staff will be happy to help you.
Fax:
Send a copy of a completed registration form to (973) 579-6818.
Mail:
Mail your registration information to:
Lion Technology Inc.
21 Sunset Inn Road
Lafayette, NJ 07848
When will I receive my invoice?
Original invoices and credit card receipts are mailed after your credit card is charged. If you need a receipt immediately, please let us know at the time of registration.
What does my registration include?
- Comprehensive compliance materials with regulations, workbooks, exercise packets, and other navigational tools. These materials are used throughout the workshop to provide a fully interactive, hands-on learning experience. Additional books may be purchased at the online bookstore.
- Regulatory updates. You'll learn all the new rules and agency initiatives so you can prepare your facility and your employees. Regulatory book updates are provided for many workshops.
- A one-year membership to Lion's regulatory support services. Membership benefits include access to reference libraries, regulatory FAQs, regulatory updates, LionCasts, and the Lion "Finder Service."
- One free online training course is included with most public workshops.
- Time to ask questions and discuss with the instructor and your colleagues during breaks, in the morning before the training begins, at lunch, or at the end of the day.
- Coffee and bagels/muffins/danish each day. (selection subject to hotel availability)
- One banquet lunch hosted by Lion.
- Discount hotel rates.
- Lion's nationally recognized Certification of Completion.
- Convenient access to online training records.
What do I need to bring to the workshop?
We will provide you with all the necessary materials. Students attending the one-day Texas workshop will need to bring the 40 CFR Federal rules to class.
Note: IATA students will need a copy of the IATA DGR for the workshop (students can bring their own or purchase a copy when registering for the IATA workshop).
Note: IMDG students will need a copy of the IMDG Code for the workshop (students can bring their own or purchase a copy when registering for the IMDG workshop).
When do the workshops start and end?
One-Day Workshops:
Registration, Coffee & Danish 7:30 a.m.–8:00 a.m., Training 8:00 a.m.–4:30 p.m.
Two-Day Workshops:
Day One: Registration, Coffee & Danish 7:30 a.m.–8:30 a.m., Training 8:30 a.m.–4:30 p.m.
Day Two: Coffee & Danish 7:30 a.m.–8:00 a.m., Training 8:00 a.m.–4:30 p.m.
There will be breaks with plenty of opportunities to ask questions, stretch your legs, make phone calls, and network with your colleagues.
Do you provide lunch?
For one-day workshops, Lion provides a full banquet lunch that provides ample time for students to network and discuss their management issues with the instructor and their fellow colleagues. For two-day workshops, the banquet lunch is served on the second day.
What if I need to cancel?
If you need to cancel, you may send another individual in your place to the workshop for which you are registered. Cancelations six working days or less before the workshop will be subject to a 20% fee. If no notification is received, a 50% fee will be applied.
Can I still attend the workshop if my payment hasn't been received?
Yes, you can still attend. You can bring a check to the workshop if you wish, or you can call customer service at (973) 383-0800 to submit your credit card information. Payment arrangements should be made prior to the workshop. If you have not made arrangements, please contact us as soon as possible.
Do I need to make my own hotel reservations? Are there discounts for attending?
Yes, you will need to make your own reservations. Special hotel discounts are available for reservations made four weeks prior to the workshop. Mention Lion Technology's name when making the reservation. Hotel information is available when viewing the "Dates & Locations" tab of any public workshop course description page. Simply click on city name to view the hotel information for that workshop session.
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