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Hotline Service

The Hotline Service lets you leverage Lion's regulatory expertise in the fields of hazardous materials, environmental compliance, and workplace safety.  Submit regulatory questions and receive reliable, peer-reviewed answers, guidance, and support. 

Hotline users get priority access to Lion instructors, research staff, and subject matter experts via e-mail for a full year.

Submit your question(s) by e-mail and receive a formal, researched, and peer-reviewed response from Lion instructors and subject matter experts. All inquiries are answered during normal business hours, Monday–Friday, 8:30 AM to 5:00 PM ET.

How it works:

  • Once you set up a Hotline account, you e-mail questions to a dedicated inbox.
  • We assign your question(s) to the expert or experts best suited to answer it.
  • Lion creates and peer-reviews a complete response that satisfies your inquiry

What kind of questions will the Hotline Service answer?

The Hotline Service provides detailed technical support and research to answer complex regulatory compliance questions. Through Hotline, Lion instructors, researchers, and subject matter experts will help you apply environmental, hazmat, and safety regulations to site-specific scenarios.

While every facility is unique, common questions from current Hotline clients cover topics like:

  • If and how a specific substance is regulated by DOT, IATA, IMDG, EPA, or OSHA standards
  • Applicable regulatory exclusions or exceptions for a given scenario
  • Guidance to ship a new or unknown hazardous material
  • Help to select appropriate packaging for hazardous materials shipments
  • Review of agency interpretations and simple regulatory petitions

I just need to find a specific regulation. Can Lion help?

The Hotline Service answers complex, site-specific questions and concerns. For general questions about where to find specific regulations, check out the Finder Service included with every Lion EH&S course.

How do I setup a Hotline account?

To get started with Hotline, complete the sign up form. Provide some basic information about yourself, add other authorized users (if applicable), submit payment information and boom–you're set.

How much does a Hotline account cost?

$2,000 activates your account for one year and reserves up to 10 hours of research and production time. Additional hours, if needed, are billed at $225 per hour, figured to the nearest 1/10 of an hour (i.e., $22.50 per 6 minutes).

Research and production time beyond 10 hours will be carried out with your approval only, based on our estimate of time necessary to provide an adequate answer.

Am I the only one who can use my Hotline account?

When you start a Hotline account, you can select up to 5 authorized users who can submit questions.

To start a Hotline Account:

  • Complete the Account Sign Up Form
  • Print or download the form and sign it
  • Submit the form by mail or e-mail

Or call 888-546-6511 to speak with a representative today.

GET HOTLINE

Lion - Quotes

The workshop covered a lot of information without being too overwhelming. Lion is much better, more comprehensive than other training providers.

George Alva

Manufacturing Manager

Lion is at the top of the industry in compliance training. Course content and structure are updated frequently to make annual re-training enjoyable. I like that Lion has experts that I can contact for 1 year after the training.

Caroline Froning

Plant Chemist

I was recently offered an opportunity to take my training through another company, but I politely declined. I only attend Lion Technology workshops.

Stephanie Gilliam

Material Production/Logistics Manager

Course instructor was better prepared and presented better than other trainers. Course manual and references were easier to use as well.

Marty Brownfield

Hazardous Waste Professional

Very witty instructor, made the long times sitting bearable. One of the few training courses I can say I actually enjoyed.

John Hutchinson

Senior EHS Engineer

The instructor made the class very enjoyable and catered to the needs of our group.

Sarah Baker

Planner

I really enjoyed this training. Even after years on both sides of the comprehension coin, I find myself still learning! The quality of the delivery exceeded much of the training I have received in the past.

Neil Ozonur

Safety Officer

Lion's training was by far the best online RCRA training I've ever taken. It was challenging and the layout was great!

Paul Harbison

Hazardous Waste Professional

The course was very informative and presented in a way that was easily understood and remembered. I would recommend this course.

Jeffrey Tierno

Hazmat Shipping Professional

The price was reasonable, the time to complete the course was manageable, and the flexibility the online training allowed made it easy to complete.

Felicia Rutledge

Hazmat Shipping Professional

Download Our Latest Whitepaper

Use this guide as a quick reference to the most common HAZWOPER questions, and get course recommendations for managers and personnel who are in need of OSHA-required HAZWOPER training.

Latest Whitepaper

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