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Hotline Service

The Hotline Service lets you leverage Lion's regulatory expertise in the fields of hazardous materials, environmental compliance, and workplace safety.  Submit regulatory questions and receive reliable, peer-reviewed answers, guidance, and support. 

Hotline users get priority access to Lion instructors, research staff, and subject matter experts via e-mail for a full year.

Submit your question(s) by e-mail and receive a formal, researched, and peer-reviewed response from Lion instructors and subject matter experts. All inquiries are answered during normal business hours, Monday–Friday, 8:30 AM to 5:00 PM ET. 

How it works:
  • Once you set up a Hotline account, you e-mail questions to a dedicated inbox.
  • We assign your question(s) to the expert or experts best suited to answer it.
  • Lion creates and peer-reviews a complete response that satisfies your inquiry

What kind of questions will the Hotline Service answer?
The Hotline Service provides detailed technical support and research to answer complex regulatory compliance questions. Through Hotline, Lion instructors, researchers, and subject matter experts will help you apply environmental, hazmat, and safety regulations to site-specific scenarios.

While every facility is unique, common questions from current Hotline clients cover topics like:
  • If and how a specific substance is regulated by DOT, IATA, IMDG, EPA, or OSHA standards
  • Applicable regulatory exclusions or exceptions for a given scenario
  • Guidance to ship a new or unknown hazardous material
  • Help to select appropriate packaging for hazardous materials shipments
  • Review of agency interpretations and simple regulatory petitions


I just need to find a specific regulation. Can Lion help?
The Hotline Service answers complex, site-specific questions and concerns. For general questions about where to find specific regulations, check out the Finder Service included with every Lion EH&S course.


How do I setup a Hotline account?
To get started with Hotline, complete the sign up form. Provide some basic information about yourself, add other authorized users (if applicable), submit payment information and boom–you're set. 

How much does a Hotline account cost?
$2,000 activates your account for one year and reserves up to 10 hours of research and production time. Additional hours, if needed, are billed at $175 per hour, figured to the nearest 1/10 of an hour (i.e., $17.50 per 6 minutes). 

Research and production time beyond 10 hours will be carried out with your approval only, based on our estimate of time necessary to provide an adequate answer. 

Am I the only one who can use my Hotline account?
When you start a Hotline account, you can select up to 5 authorized users who can submit questions.

To start a Hotline Account:
  • Complete the Account Sign Up Form
  • Print or download the form and sign it
  • Submit the form by mail or e-mail
Or call 888-546-6511 to speak with a representative today. 

GET HOTLINE
Lion - Quotes

Excellent course. Very interactive. Explanations are great whether you get the questions wrong or right.

Gregory Thompson

Environmental, Health & Safety Regional Manager

Lion is at the top of the industry in compliance training. Course content and structure are updated frequently to make annual re-training enjoyable. I like that Lion has experts that I can contact for 1 year after the training.

Caroline Froning

Plant Chemist

The instructor made the class enjoyable. He presented in a very knowledgeable, personable manner. Best class I've ever attended. Will take one again.

John Nekoloff

Environmental Compliance Manager

We have a very busy work schedule and using Lion enables us to take the course at our own time. It makes it easy for me to schedule my employees' training.

Timothy Mertes

Hazmat Shipping Professional

Very well structured, comprehensive, and comparable to live training seminars I've participated in previously. I will recommend the online course to other colleagues with training requirement needs.

Neil Luciano

EHS Manager

Lion was very responsive to my initial questions and the website was user friendly.

Michael Britt

Supply Chain Director

The instructor was very engaging and helped less experienced people understand the concepts.

Steve Gall

Safety Leader

The instructor was very patient and engaging - willing to answer and help explain subject matter.

Misty Filipp

Material Control Superintendent

This course went above my expectations from the moment I walked in the door. The instructor led us through two days packed with useful compliance information.

Rachel Stewart

Environmental Manager

Best course instructor I've ever had. Funny, relatable, engaging; made it interesting and challenged us as the professionals we are.

Amanda Schwartz

Environmental Coordinator

Download Our Latest Whitepaper

The definitive 10-step guide for new hazardous materials shipping managers. Quickly reference the major considerations and details that impact hazmat shipping compliance.

Latest Whitepaper

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