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Hotline Service

The Hotline Service lets you leverage Lion's regulatory expertise in the fields of hazardous materials, environmental compliance, and workplace safety.  Submit regulatory questions and receive reliable, peer-reviewed answers, guidance, and support. 

Hotline users get priority access to Lion instructors, research staff, and subject matter experts via e-mail for a full year.

Submit your question(s) by e-mail and receive a formal, researched, and peer-reviewed response from Lion instructors and subject matter experts. All inquiries are answered during normal business hours, Monday–Friday, 8:30 AM to 5:00 PM ET.

How it works:

  • Once you set up a Hotline account, you e-mail questions to a dedicated inbox.
  • We assign your question(s) to the expert or experts best suited to answer it.
  • Lion creates and peer-reviews a complete response that satisfies your inquiry

What kind of questions will the Hotline Service answer?

The Hotline Service provides detailed technical support and research to answer complex regulatory compliance questions. Through Hotline, Lion instructors, researchers, and subject matter experts will help you apply environmental, hazmat, and safety regulations to site-specific scenarios.

While every facility is unique, common questions from current Hotline clients cover topics like:

  • If and how a specific substance is regulated by DOT, IATA, IMDG, EPA, or OSHA standards
  • Applicable regulatory exclusions or exceptions for a given scenario
  • Guidance to ship a new or unknown hazardous material
  • Help to select appropriate packaging for hazardous materials shipments
  • Review of agency interpretations and simple regulatory petitions

I just need to find a specific regulation. Can Lion help?

The Hotline Service answers complex, site-specific questions and concerns. For general questions about where to find specific regulations, check out the Finder Service included with every Lion EH&S course.

How do I setup a Hotline account?

To get started with Hotline, complete the sign up form. Provide some basic information about yourself, add other authorized users (if applicable), submit payment information and boom–you're set.

How much does a Hotline account cost?

$2,000 activates your account for one year and reserves up to 10 hours of research and production time. Additional hours, if needed, are billed at $225 per hour, figured to the nearest 1/10 of an hour (i.e., $22.50 per 6 minutes).

Research and production time beyond 10 hours will be carried out with your approval only, based on our estimate of time necessary to provide an adequate answer.

Am I the only one who can use my Hotline account?

When you start a Hotline account, you can select up to 5 authorized users who can submit questions.

To start a Hotline Account:

  • Complete the Account Sign Up Form
  • Print or download the form and sign it
  • Submit the form by mail or e-mail

Or call 888-546-6511 to speak with a representative today.

GET HOTLINE

Lion - Quotes

The instructor does a great job at presenting material in an approachable way. I have been able to save my company about $30,000 in the last year with what I have learned from Lion!

Curtis Ahonen

EHS&S Manager

The instructor was probably the best I ever had! He made the class enjoyable, was humorous at times, and very knowledgeable.

Mary Sue Michon

Environmental Administrator

I like the consistency of Lion workshops. The materials are well put together and instructors are top notch!

Kevin Pylka

Permitting, Compliance & Environmental Manager

I really enjoy your workshops. Thank you for such a great program and all the help Lion has provided me over the years!

George Chatman

Hazardous Material Pharmacy Technician

Attending Lion Technology classes should be mandatory for every facility that ships or stores hazmat.

Genell Drake

Outbound Lead

No comparison. Lion has the best RCRA training ever!!

Matt Sabine

Environmental Specialist

I like Lion's workshops the best because they really dig into the information you need to have when you leave the workshop.

Tom Bush, Jr.

EHS Manager

The online course was well thought out and organized, with good interaction between the student and the course.

Larry Ybarra

Material Release Agent

The instructor kept the class engaged and made learning fun. There was a lot of information to cover but time flew by. I will definitely use Lion in the future!

Chelsea Minguela

Hazmat Shipping Professional

The instructor was great, explaining complex topics in terms that were easily understandable and answering questions clearly and thoroughly.

Brittany Holm

Lab Supervisor

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