Webinar Training FAQ

Live, instructor-led webinars provide the convenience of online training with the engagement and interaction found at Lion’s public workshops. Learn the latest rules, meet your training mandates, and earn CEUs from the comfort of your home or office.  Need training for your group? Enroll all of your team members and view the webinar together to ensure consistent training across the board.

How do I enroll in a webinar?

To register individuals, go to the Course Catalog to select a course. Our user-friendly, secure shopping cart allows you to enroll yourself or your employees in an upcoming webinar. Or call 888-546-6511, M–F, 8:30 AM to 5 PM ET.

If you have a large group, you can request a group quote online or call 888-546-6511 ext. 411 to discuss your needs with a Lion group training coordinator.

What do I need to connect?

To attend a webinar you will need a computer, tablet, or mobile device with a stable internet connection. For the best experience, we recommend joining the webinar using a laptop or desktop computer. 

Join a Test Webinar 

Tablets and Mobile Devices: Webex App Required 
To join a webinar using a tablet or mobile device, you will need the Webex application or “app.” You can download the app here: Webex Downloads

How do I join the webinar?
How To Join a Webinar
  • Login to the Training Portal 
  • Find your webinar and click GO TO CLASS 
  • Open or print your course reference materials 
  • Click the Webinar– Title link to join (Link available 30 min. before start time)
(Video) Step by Step Instructions
This video walks through how to join a webinar at Lion.com, from start to finish

How Do Webinars Work?

Webinars at Lion.com are instructor-led training courses presented live via an online meeting platform (Webex). Attendees register in advance and receive a Lion.com username and password used to log in to the Lion.com Training Portal and join the webinar. 

During the webinar, audio will be delivered over an internet connection to your computer or device speaker(s), your headphones, etc. If you are unable to connect to audio via the computer connection, there is also a call in number available for connecting via phone.

Do I need printed reference materials to complete my webinar?
IATA and IMDG Webinars
Students must have current edition(s) of the IATA Dangerous Goods Regulations and/or the IMDG Code to successfully complete Lion's Hazmat Air Shipper Certification (IATA) and/or Hazmat Vessel Shipper Certification (IMDG) webinar. Copies will automatically be added to your shopping cart when adding one of these courses, or can be obtained separately at Lion.com/Books.

All Other Webinars
Webinars include comprehensive digital resources that are yours to keep. Physical Desk Reference Sets provided at Lion classroom style workshops are available for select web-based courses and will be an invaluable on-the-job resource after your web-based training is complete. Purchasing printed training materials is optional as they are not required to complete the webinar.

Note: Our digital resources are updated on a regular basis. We recommend using your digital materials during the webinar, as the training may refer to page numbers, exhibits, or other items that do not exactly match the physical books. We will not provide a refund or exchange for any publication or reference products. Please review this information carefully before you make a purchase.
How do I ask a question during the webinar?

There are two options for asking questions and participating during the training using the webinar chat box:

  1. "Chat to Everyone." With this option, your question or comment will be visible to all attendees during the webinar. This is the main chat used during the webinar.
  2. "Direct Chat." This option allows you to send a message to the instructor privately. 

To protect attendees' privacy and limit distractions, audio and video from students is disabled during open-enrollment webinars at Lion.com. 

What time does my webinar start?
Each webinar page on Lion.com lists the start time of upcoming sessions.  When you register for a Lion webinar, you will receive a confirmation e-mail that includes the start time as well as instructions for testing your PC and logging in to participate. All times listed are on Eastern time.
How do I download course materials for a webinar?

You will find reference materials for your webinar, e.g., the Compliance Reference, workbooks, and exercises at the bottom of the webinar launch page in the Training Portal.       

To access, save, and/or print your webinar reference materials: 
How do I take the Certification Quiz for my webinar?

After the webinar ends, the "Certification Quiz" link on the webinar launch page will be active. 

To start the Certification Quiz: 

After you successfully complete the quiz, you will receive instructions for viewing and/or printing your Certificate of Achievement in the Lion.com Training Portal. 

Do I still get a certificate if my webinar does not include a quiz?
Some Lion.com webinars are presented for informational purposes and do not include testing. For informational webinars, participants receive a Certificate of Attendance.
 
What are my payment options?
You can pay with Visa, Mastercard, American Express, or Discover through Lion's secure online shopping cart. 

To pay by purchase order, select the "Pay by Invoice" option at checkout.  Then, send a copy of your company’s purchase order by e-mail (accounting@Lion.com) or fax (973-579-6818). 

To pay by phone, call 888-546-6511. 

Or mail a check, payable to “Lion Technology Inc.”, to:

Lion Technology Inc. 
570 Lafayette Rd. 
Sparta, NJ 07871-3447
Will training with Lion help me maintain my professional certifications?
Lion offers Continuing Education Units (CEUs), calculated based on training hours, which can be submitted for approval to help you maintain certification from organizations including: AHMP, ABIH, IHMM, NEHA, CCMP, and others.

While these groups typically do not pre-approve training programs that offer certification points, professionals can submit Lion CEUs for approval from their certifying organization. 
Can I view the webinar with a group of colleagues at my facility?
To attend the webinar as a group, each individual participant must be registered. To earn CEUs and receive a Certificate of Achievement from Lion Technology, each attendee must complete the webinar quiz (if applicable). The price displayed on webinar pages and promotions is the cost per attendee. 
 
If you choose to attend the webinar as a group, we ask that you let us know by e-mail (support@Lion.com) in advance of the webinar. This way we can take accurate attendance and ensure each eligible member of your group receives a Certificate of Achievement. 
 
Can I make copies of or share the webinar training materials?
No. Only registered participants may use the training materials provided for Lion Technology Inc. webinars. Distribution of Lion Technology course materials to any individual other than yourself is a direct violation of the terms and conditions accepted at the time of registration.