Hotline Service

The Hotline Service lets you leverage Lion's regulatory expertise in the fields of hazardous materials, environmental compliance, and workplace safety. Submit regulatory questions and receive reliable, peer-reviewed answers, guidance, and support.

Hotline users get priority access to Lion instructors, research staff, and subject matter experts via e-mail for a full year.

Submit your question(s) by e-mail and receive a formal, researched, and peer-reviewed response from Lion instructors and subject matter experts. All inquiries are answered during normal business hours, Monday–Friday, 8:30 AM to 5:00 PM ET.

How it works:

Once you set up a Hotline account, you e-mail questions to a dedicated inbox.
We assign your question(s) to the expert or experts best suited to answer it.
Lion creates and peer-reviews a complete response that satisfies your inquiry

What kind of questions will the Hotline Service answer?

The Hotline Service provides detailed technical support and research to answer complex regulatory compliance questions. Through Hotline, Lion instructors, researchers, and subject matter experts will help you apply environmental, hazmat, and safety regulations to site-specific scenarios.

While every facility is unique, common questions from current Hotline clients cover topics like:

If and how a specific substance is regulated by DOT, IATA, IMDG, EPA, or OSHA standards
Applicable regulatory exclusions or exceptions for a given scenario
Guidance to ship a new or unknown hazardous material
Help to select appropriate packaging for hazardous materials shipments
Review of agency interpretations and simple regulatory petitions

I just need to find a specific regulation. Can Lion help?

The Hotline Service answers complex, site-specific questions and concerns. For general questions about where to find specific regulations, check out the Finder Service included with every Lion EH&S course.

How do I setup a Hotline account?

To get started with Hotline, complete the sign up form. Provide some basic information about yourself, add other authorized users (if applicable), submit payment information and boom–you're set.

How much does a Hotline account cost?

$2,000 activates your account for one year and reserves up to 10 hours of research and production time. Additional hours, if needed, are billed at $225 per hour, figured to the nearest 1/10 of an hour (i.e., $22.50 per 6 minutes).

Research and production time beyond 10 hours will be carried out with your approval only, based on our estimate of time necessary to provide an adequate answer.

Am I the only one who can use my Hotline account?

When you start a Hotline account, you can select up to 5 authorized users who can submit questions.

To start a Hotline Account:

Complete the Account Sign Up Form
Print or download the form and sign it
Submit the form by mail or e-mail

Or call 888-546-6511 to speak with a representative today.

GET HOTLINE

Lion was very extensive. There was a lot of things that were covered that were actually pertaining to what I do and work with. Great Job. I will be coming back in three years!

Tony Petrik

Hazmat Shipping Professional

I really enjoyed this training. Even after years on both sides of the comprehension coin, I find myself still learning! The quality of the delivery exceeded much of the training I have received in the past.

Neil Ozonur

Safety Officer

I can take what I learned in this workshop and apply it to everyday work and relate it to my activities.

Shane Hersh

Materials Handler

Lion Technology workshops are amazing!! You always learn so much, and the instructors are fantastic.

Dorothy Rurak

Environmental Specialist

The instructor was excellent. They knew all of the material without having to read from a notepad or computer.

Gary Hartzell

Warehouse Supervisor

Excellent. I learned more in two days with Lion than at a 5-day program I took with another provider.

Francisco Gallardo

HES Technician

This was the 1st instructor that has made the topic actually enjoyable and easy to follow and understand. Far better than the "other" training providers our company has attended!

Lori Hardy

Process & Resource Administrator

I was recently offered an opportunity to take my training through another company, but I politely declined. I only attend Lion Technology workshops.

Stephanie Gilliam

Material Production/Logistics Manager

My experience with Lion classes has always been good. Lion Technology always covers the EPA requirements I must follow.

Steven Erlandson

Environmental Coordinator

My experience with Lion training, both online and in the classroom, is that they are far better organized and provide a better sequential explanation of the material.

Robert Roose

Manager, Dangerous Goods Transportation

Download Our Latest Whitepaper

In-flight hazmat incidents can be disastrous. This guide gives 5 tips for first-time air shippers to consider before offering dangerous goods for transportation on passenger or cargo aircraft.

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