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Lion News July 2021

What Lion Instructors Won't Tell You

Posted on July 01, 2021 by Roseanne Bottone

If you’ve attended training about hazardous materials, environmental protection, workplace safety, or some other area of regulatory compliance, you have probably heard a question answered this way at least once.

“Trust me—that’s what the regulations say.”

You won't hear experienced trainers say "trust me" very often, and you won’t hear questions answered this way in a Lion classroom. 

Here why: The answer "trust me" implies that the student should follow instructions without understanding the nuances of a rule, its intent, or how it was developed. If a trainer encourages a student to do things a certain way Just Because, the student won’t develop the skills needed to work through a compliance challenge individually.

The regulations are chock-full of gray areas and not every situation can be handled neatly or exactly by-the-book. Knowing what the regulations say does not ensure success. The text of hazardous materials, environmental, and safety regulations are dense, complex, self-referential, and, at times, written in confusing government language.

To succeed in your role as an EH&S professional, you need the knowledge and skills to navigate, interpret, and apply regulations to real world situations—not just the ability to read them.

In the classroom and online, Lion instructors strive to educate, entertain, and empower industry professionals. We don’t answer questions with “Trust me.” Instead, we design and deliver training that helps professionals develop knowledge and skills to solve compliance challenges independently.

So how do Lion instructors answer difficult questions in our upcoming hazmat and RCRA workshops? You've got to be there to find out! In the meantime, read on to see 5 ways Lion instructors give meaningful answers to difficult compliance questions during workshops. 

Upcoming workshops: 
Hazmat Shipper Workshops (DOT, IATA, IMDG)
RCRA Hazardous Waste Management 
California Hazardous Waste Management 
Texas Hazardous & Industrial Waste Management 

5 Ways Lion Answers Challenging Questions

"That subject is found in [Title, Part, Section, Paragraph]. Let’s take a look at the exact wording used in the regulations." 
Regulations can be like an ink blot test. Two people might read the same words, in the same order, but come away with wildly different interpretations. Let’s read the text of the regulation, dissect it together, and determine how it applies to a specific activity.

"Your Compliance Reference includes an exhibit that covers this issue. Let’s open it to page…"
Course resources included with Hazmat Ground Shipper Certification workshopWhen you attend a Lion workshop, you receive unrivaled, practical resources and reference materials.  On almost every page you will find regulatory references and source notes you can follow to get more info straight from the source.

When you want to verify specific language or take a deeper dive—your Lion resources make it easy to find what you’re looking for.
Pictured: Course resources included with Lion's upcoming two-day Hazmat Ground Shipper Certification (DOT) Workshop

"The [DOT/EPA/OSHA] answered a similar question in a Letter of Interpretation or guidance document. We can find you a copy of that."
Because the text of the regulations can sometimes be unclear, regulated persons and industry groups contact agencies like US DOT, EPA, and OSHA regularly to ask for clarification.

The letters of interpretation that agencies write in response to these questions can provide insight into their thought process. That said, each letters applies only to the individual facility and the specific situation it addresses. They are not legally binding and do not supersede the regulations.

Our goal is to empower you and we will be happy to track down a guidance document or letter of interpretation that will help you strengthen your understanding. 
"The preambles in the Federal Register (FR) can help explain [DOT/EPA/OSHA]'s intent and choice of wording. Your Compliance Reference also include FR citations." 
When an agency promulgates a new regulation, the Final Rule text typically includes explanations of the Rule’s purpose, the agency’s intent, and how they plan to implement it. The preamble to the rule will also address public comments the agency received during the rulemaking process, and provide other useful information that can help you understand how the rulemaking will impact your facility.

Citations and source notes throughout Lion’s unmatched course manuals will make it easy for you to research compliance topics in a targeted, informed way.
"I’m not sure. Can you give me a chance to look that up/investigate and get back to you?" 
Lion instructors are only human! While we may seem like walking encyclopedias of regulatory knowledge sometimes, we can’t possibly memorize every word of the regulations.

Now and then at a workshop, a student voices a question or circumstance we've never encountered before. We love when this happens. It gives us a chance to provide you with the right answer through research and gives us an opportunity to learn something new. 

Included: Ongoing Compliance Answers & Support

At Lion, we know the challenge of regulatory compliance doesn’t end when training is finished—it’s just beginning. When you attend a Lion workshop, you get a full year of Lion Membership for ongoing regulatory support, including the Finder Q&A Service.

Submit compliance questions through and get reliable, thoughtful response from Lion instructors and subject matter experts. You will receive a response within 2 business days (usually sooner) that directs you to the regulatory references, letters or interpretation, and other available resources that back up our answer.   

Lion Members also get access to exclusive resources at, including a monthly regulatory summary, Bulletins about new and changing regulations, a New Rules section to keep up with relevant Federal Register releases, and much more. Current Members can view the recently re-designed Member Area here.

Learn more about Lion Membership.

Lion Hazmat & RCRA Workshops Are Back for 2021!

Get answers to your site’s compliance questions when Lion workshops return to a city near you.

DOT Hazmat Ground Shipper Certification Workshop

Develop a step-by-step process to prepare and offer hazardous material shipments by highway in full compliance with US DOT’s Hazardous Materials Regulations (HMR). This two-day workshop will help satisfy DOT PHMSA’s hazmat training mandate for hazmat employees, found at 49 CFR 172.704.
Charlotte, NC Aug. 10–11
Orlando, FL Aug. 16–17
Nashville, TN Aug. 24–25
Atlanta, GA Aug. 30–31
Houston, TX Sep. 14–15
Dallas, TX Sep. 20–21
San Diego Sep. 28–29

Expand on your 49 CFR expertise. For air and vessel shippers, Lion also presents in-person IATA DGR and IMDG Code workshops: Hazmat Air Shipper Certification (IATA) | Hazmat Vessel Shipper Certification (IMDG)

RCRA Hazardous Waste Management Workshop

Build in-depth expertise to identify, store, and dispose of your site’s hazardous waste in full compliance with RCRA—from cradle-to-grave.
Houston, TX* Aug. 18–20
Dallas, TX* Aug. 23–25
Chicago, IL Sep. 13–14
St. Louis, MO Sep. 16–17
Pittsburgh, PA Sep. 20–21
Cincinnati, OH Sep. 23–24

*Presented with the Texas Haz & Industrial Waste Management Workshop on Day 3
Lion - Quotes

"The instructor does a great job at presenting material in an approachable way. I have been able to save my company about $30,000 in the last year with what I have learned from Lion!"

Curtis Ahonen

EHS&S Manager

"These are the best classes I attend each year. I always take something away and implement improvements at my sites."

Kim Racine

EH&S Manager

"Lion is easily and consistently the best option for compliance training. I've learned new information from every instructor I've had."

Rachel Mathis

EHS Specialist

"Attending Lion Technology classes should be mandatory for every facility that ships or stores hazmat. "

Genell Drake

Outbound Lead

"I tried other environmental training providers, but they were all sub-standard compared to Lion. I will not stray from Lion again!"

Sara Sills

Environmental Specialist

"The instructor had knowledge of regulations and understanding of real-world situations. The presentation style was engaging and fostered a positive atmosphere for information sharing."

Linda Arlen

Safety & Environmental Compliance Officer

"As always, Lion never disappoints"

Paul Resley

Environmental Coordinator

"I have over 26 years of environmental compliance experience, and it has been some time since I have attended an environmental regulations workshop. I attended this course as preparation for EHS Audits for my six plants, and it was exactly what I was looking for."

Frank Sizemore

Director of Regulatory Affairs

"I was recently offered an opportunity to take my training through another company, but I politely declined. I only attend Lion Technology workshops."

Stephanie Gilliam

Material Production/Logistics Manager

"Excellent. I learned more in two days with Lion than at a 5-day program I took with another provider."

Francisco Gallardo

HES Technician

"The instructor was excellent. They knew all of the material without having to read from a notepad or computer. "

Gary Hartzell

Warehouse Supervisor

"I attended training from another provider and learned absolutely nothing. Lion is much better. Hands down."

Nicole Eby

Environmental Specialist

"This training broke down the regulations in an easy-to-understand manner and made them less overwhelming. I now feel I have the knowledge to make more informed decisions."

Amanda Oswald

Shipping Professional

"This is the best RCRA training I've experienced! I will be visiting Lion training again."

Cynthia L. Logsdon

Principal Environmental Engineer

"I have attended other training providers, but Lion is best. Lion is king of the hazmat jungle!!!"

Henry Watkins

Hazardous Waste Technician

"I can't say enough how pleased I was with this course! Everything finally makes sense."

Kim Graham

Lab Manager

"The instructor was energetic and made learning fun compared to dry instructors from other training providers."

Andy D’Amato

International Trade Compliance Manager

"This course went above my expectations from the moment I walked in the door. The instructor led us through two days packed with useful compliance information."

Rachel Stewart

Environmental Manager

"I have been to other training companies, but Lion’s material is much better and easier to understand."

Mark Abell

Regional Manager

"I love that the instructor emphasized the thought process behind the regs."

Rebecca Saxena

Corporate Product Stewardship Specialist

"More thorough than a class I attended last year through another company."

Troy Yonkers

HSES Representative

"Amazing instructor; real-life examples. Lion training gets better every year!"

Frank Papandrea

Environmental Manager

"The instructor clearly enjoys his job and transmits that enthusiasm. He made a dry subject very interesting and fun."

Teresa Arellanes

EHS Manager

"I can take what I learned in this workshop and apply it to everyday work and relate it to my activities."

Shane Hersh

Materials Handler

"The instructor was probably the best I ever had! He made the class enjoyable, was humorous at times, and very knowledgeable."

Mary Sue Michon

Environmental Administrator

"The instructor was great, explaining complex topics in terms that were easily understandable and answering questions clearly and thoroughly."

Brittany Holm

Lab Supervisor

"These are the best commercial course references I have seen (10+ years). Great job!"

Ed Grzybowski

EHS & Facility Engineer

"Excellent job. Made what is very dry material interesting. Thoroughly explained all topics in easy-to-understand terms."

David Hertvik

Vice President

"You blew the doors off the competition!"

Stephen Bieschke

Facilities Manager

"I like Lion's workshops the best because they really dig into the information you need to have when you leave the workshop."

Tom Bush, Jr.

EHS Manager

"Best course instructor I've ever had. Funny, relatable, engaging; made it interesting and challenged us as the professionals we are."

Amanda Schwartz

Environmental Coordinator

"The instructor was very dedicated to providing a quality experience. She did her best to make sure students were really comprehending the information."

Stephanie Venn

Inventory Control Specialist

"Lion Technology workshops are amazing!! You always learn so much, and the instructors are fantastic."

Dorothy Rurak

Environmental Specialist

"If I need thorough training or updating, I always use Lion. Lion is always the best in both instruction and materials."

Bryce Parker

EHS Manager

"I appreciate the focus on what the regulations tell us to do, as well as what is subject to interpretation."

Nicole Eby

Environmental Specialist

"The exercises in the DOT hazardous materials management course are especially helpful in evaluating your understanding of course information."

Morgan Bliss

Principal Industrial Hygienist

"Excellent course. Very interactive. Explanations are great whether you get the questions wrong or right."

Gregory Thompson

Environmental, Health & Safety Regional Manager

"I used the IT support number available and my issue was resolved within a few minutes. I don't see anything that could have made it better."

Danny Province

EHS Professional

"Content was comprehensive and seemed to really “dig in” to the material. I liked the option to review FAQs and re-review the quiz questions."

Morgan Bliss

Principal Industrial Hygienist

"The price was reasonable, the time to complete the course was manageable, and the flexibility the online training allowed made it easy to complete."

Felicia Rutledge

Hazmat Shipping Professional

"The course is well thought out and organized in a way that leads to a clearer understanding of the total training."

David Baily

Hazmat Shipping Professional

"This is a very informative training compared to others. It covers everything I expect to learn and even a lot of new things. "

Quatama Jackson

Waste Management Professional

"The training was impressive. I am not a fan of online training but this was put together very well. I would recommend Lion to others."

Donnie James

Quality Manager

"My experience with Lion training, both online and in the classroom, is that they are far better organized and provide a better sequential explanation of the material."

Robert Roose

Manager, Dangerous Goods Transportation

"Very well structured, comprehensive, and comparable to live training seminars I've participated in previously. I will recommend the online course to other colleagues with training requirement needs."

Neil Luciano

EHS Manager

"The course was very informative and presented in a way that was easily understood and remembered. I would recommend this course."

Jeffrey Tierno

Hazmat Shipping Professional

"Lion is at the top of the industry in compliance training. Course content and structure are updated frequently to make annual re-training enjoyable. I like that Lion has experts that I can contact for 1 year after the training."

Caroline Froning

Plant Chemist

"The course was very well structured and covered the material in a clear, concise manner."

Ian Martinez

Hazmat Shipping Professional

"The online course was well thought out and organized, with good interaction between the student and the course."

Larry Ybarra

Material Release Agent

"My experience with Lion classes has always been good. Lion Technology always covers the EPA requirements I must follow."

Steven Erlandson

Environmental Coordinator

"I had a positive experience utilizing this educational program. It was very informative, convenient, and rewarding from a career perspective."

John Gratacos

Logistics Manager

"Lion does a great job summarizing and communicating complicated EH&S-related regulations."

Michele Irmen

Sr. Environmental Engineer

"Far superior in terms of detail and instructional/support materials. The depth of instructor knowledge is always beyond any other training I have participated in."

Linda Arlen

Safety & Environmental Compliance Officer

"The instructor was very knowledgeable and provided pertinent information above and beyond the questions that were asked. "

Johnny Barton

Logistics Coordinator

"I have returned to Lion's compliance training for several years and prefer to stay with a trusted source. The material and presentation are far superior than others I have taken."

Robert Roose

Manager, Dangerous Goods Transportation

"I chose Lion's online webinar because it is simple, effective, and easily accessible. "

Jeremy Bost

Environmental Health & Safety Technician

"Lion's information is very thorough and accurate. Presenter was very good."

Melissa Little

Regulatory Manager

"Lion courses always set the bar for content, reference, and practical application. Membership and access to the experts is an added bonus."

John Brown, CSP

Director of Safety & Env Affairs

"The instructor's energy, enthusiasm, and knowledge of the subject make the class a great learning experience!"

Brian Martinez

Warehouse Operator

"Excellent class, super instructor, very easy to follow. No rushing through material. Would like to take his class again."

Lawrence Patterson

EH&S Facility Maintenance & Security Manager

"I think LION does an excellent job of any training they do. Materials provided are very useful to my day-to-day work activities."

Pamela Embody

EHS Specialist

"Energetic/enthusiastic! Made training enjoyable, understandable and fun!"

Amanda Walsh

Hazardous Waste Professional

"Lion was very responsive to my initial questions and the website was user friendly."

Michael Britt

Supply Chain Director

"Convenient; I can train when I want, where I want."

Barry Cook

Hazmat Shipping Professional

"Having the tutorial buttons for additional information was extremely beneficial."

Sharon Ziemek

EHS Manager

"We have a very busy work schedule and using Lion enables us to take the course at our own time. It makes it easy for me to schedule my employees' training."

Timothy Mertes

Hazmat Shipping Professional

"Lion's course was superior to others I have taken in the past. Very clear in the presentation and the examples helped to explain the content presented."

George Bersik

Hazardous Waste Professional

"Lion courses are the standard to which all other workshops should strive for!"

Brody Saleen

Registered Environmental Health Specialist

"Course instructor was better prepared and presented better than other trainers. Course manual and references were easier to use as well."

Marty Brownfield

Hazardous Waste Professional

"The instructor kept the class engaged and made learning fun. There was a lot of information to cover but time flew by. I will definitely use Lion in the future!"

Chelsea Minguela

Hazmat Shipping Professional

"Our instructor was very dynamic and kept everyone's interest. Hazmat shipping can be a dry, complicated topic but I was engaged the entire time."

Kimberly Arnao

Senior Director of EH&S

"Lion's online training is more comprehensive, has better slides, and is a superior training experience than what I would get from other trainers."

Robert Brenner

District Environmental Manager

"I was able to present my scenario to the instructor and worked thru the regulations together. In the past, I attended another training firm's classes. Now, I have no intention of leaving Lion!"

Diana Joyner

Senior Environmental Engineer

"The workshop covered a lot of information without being too overwhelming. Lion is much better, more comprehensive than other training providers."

George Alva

Manufacturing Manager

"The instructor did an excellent job presenting a very dry subject; keeping everyone interested and making it enjoyable."

Marc Bugg

Hazardous Waste Professional

"Well designed and thorough program. Excellent summary of requirements with references. Inclusion of regulations in hard copy form, as well as full electronic with state pertinent regulations included is a great bonus!"

Oscar Fisher

EHS Manager

"Very witty instructor, made the long times sitting bearable. One of the few training courses I can say I actually enjoyed."

John Hutchinson

Senior EHS Engineer

"The instructor made the class enjoyable. He presented in a very knowledgeable, personable manner. Best class I've ever attended. Will take one again."

John Nekoloff

Environmental Compliance Manager

"The instructor was very engaging and helped less experienced people understand the concepts."

Steve Gall

Safety Leader

"This was the 1st instructor that has made the topic actually enjoyable and easy to follow and understand. Far better than the "other" training providers our company has attended!"

Lori Hardy

Process & Resource Administrator

"I really enjoyed this training. Even after years on both sides of the comprehension coin, I find myself still learning! The quality of the delivery exceeded much of the training I have received in the past."

Neil Ozonur

Safety Officer

"The instructor created a great learning environment."

Avinash Thummadi

CAD & Environmental Manager

"Lion's training was by far the best online RCRA training I've ever taken. It was challenging and the layout was great!"

Paul Harbison

Hazardous Waste Professional

"The instructor took a rather drab set of topics and brought them to life with realistic real-life examples."

Tom Berndt

HSE Coordinator

"Given the choice, I would do all coursework this way. In-person courses go very fast without the opportunity to pause or repeat anything."

Ellen Pelton

Chemical Laboratory Manager

"I really enjoy your workshops. Thank you for such a great program and all the help Lion has provided me over the years!"

George Chatman

Hazardous Material Pharmacy Technician

"I like the consistency of Lion workshops. The materials are well put together and instructors are top notch!"

Kevin Pylka

Permitting, Compliance & Environmental Manager

"No comparison. Lion has the best RCRA training ever!!"

Matt Sabine

Environmental Specialist

"Very good. I have always appreciated the way Lion Tech develops, presents and provides training and materials."

John Troy

Environmental Specialist

"The instructor was very very informative, helpful, understandable and pleasant. This course answered many questions I had, being new to this industry."

Frances Mona

Shipping Manager

"I will never go anywhere, but to Lion Technology."

Dawn Swofford

EHS Technician

"Lion provided an excellent introduction to environmental regulations, making the transition to a new career as an EHS specialist less daunting of a task. Drinking from a fire hose when the flow of water is lessened, is much more enjoyable!"

Stephanie Weathers

SHE Specialist

"One of the best trainings I have ever received!"

Brandon Morfin

EH&S Manager

"Best instructor ever! I was going to take my DOT training w/a different provider, but based on this presentation, I will also be doing my DOT training w/Lion!"

Donna Moot

Hazardous Waste Professional

"Lion was very extensive. There was a lot of things that were covered that were actually pertaining to what I do and work with. Great Job. I will be coming back in three years! "

Tony Petrik

Hazmat Shipping Professional

"The instructor made the class very enjoyable and catered to the needs of our group."

Sarah Baker


"The instructor was very patient and engaging - willing to answer and help explain subject matter."

Misty Filipp

Material Control Superintendent

"Much better than my previous class with another company. The Lion instructor made sense, kept me awake and made me laugh!"

Marti Severs

Enterprise Safety Manager

"Lion is my preferred trainer for hazmat and DOT."

Jim Jani

Environmental Coordinator

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